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Privacy Policy

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ENCRYPTED SUPPORT LP ("us", "we", or "our") operates the website https://www.whonix.org [archive] (the "Service").

This Privacy Policy document contains types of information that is collected and recorded by ENCRYPTED SUPPORT LP and how we use it. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from the data subject.

The processing of personal data, such as the name, address, email address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to the ENCRYPTED SUPPORT LP.

Contents

Definitions[edit]

The data protection declaration of the ENCRYPTED SUPPORT LP is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR).

In this data protection declaration we use the following terms:

When we say... ... we mean:
Personal data Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Data subject Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.
Processing Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Restriction of processing Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.
Profiling Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
Processor Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
Recipient Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.
Third party Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
Consent Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

Name and Address of the controller[edit]

Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:

ENCRYPTED SUPPORT LP

WEST WILMOT ST. 45 B, Suite 201

OM L4B 2P3 Richmond Hill

Canada

Phone: +3569503406

Email: adrelanos@riseup.net

Website: https://www.whonix.org [archive]

Scope[edit]

For the sake of clarity, this Privacy Policy covers, regardless of language:

  • All of our major sites, such as wiki, including user pages, discussion pages, and noticeboards.
  • Our blogs and APIs.
  • Emails, SMS, and notifications from us or sent to us from you.
  • Forums.
  • Issue tracker.

Links To Other Sites[edit]

If you click on a link to a third party, you will be directed to that third party's site.

We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Information Collection And Use[edit]

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected[edit]

Personal Data[edit]

We collect and process your personal data if you purchase certain products or services from ENCRYPTED SUPPORT LP.

We also collect and process your personal data if you supply us with certain products or services and we need your data to complete the obligation.

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • avatar (graphical representation of the user) or photography
  • Cookies and Usage Data

Any information that falls outside of this is "non-personal information."

If we store your personal information with information that is non-personal, we will consider the combination as personal information. If we remove all personal information from a set of data then the remaining is non-personal information.

Usage Data[edit]

ENCRYPTED SUPPORT LP follows a standard procedure of using log files. These files log visitors when they visit websites. Most if not all hosting companies do this and a part of hosting services' analytics.

This Usage Data may include:

  • IP address of the requesting computer
  • Name of the user’s internet access provider
  • the website that referred you to our Service
  • Cookies and Usage Data

For more examples please press on Expand on the right side.

  • exit pages, the last page you view before leaving our Sites
  • possibly the number of clicks
  • the time and date of your visit
  • Name and URL of the retrieved file
  • the pages of our Service that you visit
  • the time spent on those pages
  • Amount of transmitted data
  • Access status (file transfer, file not found, etc.)
  • unique device identifiers
  • diagnostic data
  • Detection information for the browser and operating system such as
    • browser type
    • browser version
    • your browser's language preference
  • any other similar data and information that may be used in the event of attacks on our information technology systems.

The collection, processing, and use of this data are to:

  • enable the use of the website, and
  • deliver the content of our website correctly,
  • customize content and set language preferences
  • optimize the content of our website as well as its advertisement,
  • improve performance,
  • understand how users interact with our Sites,
  • track and study use of various features,
  • analyze trends,
  • gain understanding about the demographics of our different Sites,
  • ensure the long-term viability of our information technology systems and website technology, and
  • for system security and technical administration of the network infrastructure, fight vandalism
  • test features to see what works
  • provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack.

A comparison with other data or a transfer to third parties, even in excerpts, does not take place. We do not draw any conclusions about the data subject.

ENCRYPTED SUPPORT LP usually stores data about how you use our Sites in identifiable form for just a few weeks. In special circumstances, like extended investigations about technical attacks, ENCRYPTED SUPPORT LP may preserve log data longer, for analysis.

When usage data gets deleted which happens in most if not all cases automatically we will not notify any data subject of the deletion since:

  • this would involve disproportionate effort or,
  • may even be impossible,

because we cannot infer your contact information from usage data. Rather, we have no interest to infer your contact information from usage data for purposes of data minimization.

ENCRYPTED SUPPORT LP stores aggregate statistics about use of for as long as ENCRYPTED SUPPORT LP hosts the website, but those statistics do not include data identifiable to you personally with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.

Legal basis for the collection of usage data is the General Data Protection Regulation (GDPR), §6, 1, (f), the legitimate interest of the data controller.

IP Addresses and IP Addresses Logging Policy[edit]

When you visit any of our Sites, we automatically receive the IP address of the device (or your proxy server) you are using to access the Internet, which could be used to infer your geographical location. We keep IP addresses confidential, except as provided in this Policy. We don't infer your geographical location, except as provided in this Policy.

A web server is a computer program that answers the request of viewing this website. RAM means volatile memory. Web application means a program run by the web server responsible for showing content. Localhost means the very computer, the local computer where the program is running.

Whenever possible we disable IP logging in the web server which means that the IP address is only known to the web server while only being kept in RAM only to process the request by the web browser. It gets replaced to 127.0.0.1 before it gets forwarded to web applications. Since the IP address is set to a common shared value 127.0.0.1 for everyone and since 127.0.0.1 means localhost it is no longer personal data. No conclusions can be drawn from 127.0.0.1.

We reserve the right to enable IP logging in special circumstances which could include for example the case of technical attacks on ENCRYPTED SUPPORT LP or for purposes required by law.

This policy is in place to minimize the amount of stored data. Historically this resulted in periods where IP addresses are effectively excluded from #Log Files. However, future periods with IP logging enabled cannot be predicted.

Tracking and Cookies Data[edit]

Cookies are text files that are stored in a computer system via an Internet browser. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate the individual browser of the data subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified using the unique cookie ID.

Through the use of cookies, the ENCRYPTED SUPPORT LP can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.

Examples of Cookies we use:

  • Preference Cookies: We use Preference Cookies to remember your preferences and various settings such as your language preference.
  • Performance and Analysis: These cookies collect information about how you use our website, so that we can better understand how the website works and improve it for you and other users.
  • Session Cookies: We use Session Cookies to operate our Service.
  • Security Cookies: We use Security Cookies for security purposes.
  • Functionality: These cookies help the our Sites work, including essential features like user sign-in and authentication so you can bypass entering your passwords on our website for example if you choose the "remember me" option during login.
  • Third-Party: These cookies allow us to render services provided by third parties, such as "like" and "share" buttons. When a third party provides these kinds of services, they may require the use of a cookie in order to provide their services. These would only be used with your affirmative consent.
    • If you ever come across a third party data collection tool that has not been authorized by you (such as one that may have been mistakenly placed by another user or administrator), please report it to us at adrelanos@riseup.net.

For more information, please visit our Cookie Policy.

Legal basis for the collection of Tracking and Cookies Data is the General Data Protection Regulation (GDPR), §6, 1, (f), the legitimate interest of the data controller.

right to object

The data subject may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable.


How do we learn information about you?[edit]

Social Media[edit]

Contributors[edit]

Volunteering for ENCRYPTED SUPPORT LP as a community contributor may require ENCRYPTED SUPPORT LP and others to communicate with you at the email address that you provide in connection to your contribution and to recognize your efforts.

If you create a profile at https://www.whonix.org [archive], it will be accessible to ENCRYPTED SUPPORT LP employees and ENCRYPTED SUPPORT LP contributors. You can edit your profile data at Profile Settings.


Accounts[edit]

Want to create an account? Great! Don't want to create an account? No problem!

You are not required to create an account to read or contribute to our Sites, except under rare circumstances. However, if you contribute without signing in, your contribution might be publicly attributed to the IP address associated with your device.

By registering on the website of the controller,

  • the IP address-assigned by the Internet service provider (ISP) and used by the data subject,
  • date, and
  • time of the registration

are also stored.

The stored IP address may be anonymized as explained in chapter #IP Addresses.

The storage of this data takes place against the background that this is the only way to prevent the misuse of our services, and, if necessary, to make it possible to investigate committed offenses. Insofar, the storage of this data is necessary to secure the controller. This data is not passed on to third parties unless there is a statutory obligation to pass on the data, or if the transfer serves the aim of criminal prosecution.

The registration of the data subject, with the voluntary indication of personal data, is intended to enable the controller to offer the data subject contents or services that may only be offered to registered users due to the nature of the matter in question. Registered persons are free to change the personal data specified during the registration at any time.

Legal basis for the storage of account data is the:

  • General Data Protection Regulation (GDPR), §6, 1, (f), the legitimate interest of the data controller.
  • General Data Protection Regulation (GDPR), §6, 1, (a), the consent of the data subject

Usernames[edit]

Your password is only used to verify that the account is yours. Your IP address is also automatically submitted to us, and we might record it temporarily to help prevent abuse.

Once created, user accounts cannot be removed entirely (although you can usually hide the information on your user page if you choose to). This is because your public contributions must be associated with their author (you!).

Third Party Account Information[edit]
Forums[edit]

The forums by ENCRYPTED SUPPORT LP require an account to post and reply to topics.

To sign up for a forum account, the forum software requires a username, and an email address.

ENCRYPTED SUPPORT LP uses your account data to identify you on the forum, and to create pages specific to you, like your profile page. If the forum is public, ENCRYPTED SUPPORT LP publishes your account data. If the forum is access-restricted, ENCRYPTED SUPPORT LP makes your account data available to everyone who can access the forum, according to the forum administrator’s configuration.

ENCRYPTED SUPPORT LP uses your email address to:

  • notify you about posts and other activity on the forum
  • reset your password and help keep your account secure
  • contact you in special circumstances related to your account
  • contact you about legal requests, like DMCA takedown requests

You may provide additional data for your account, like a short biography, your location, your birthday or an avatar (graphical representation of the user) or photography on the profile settings page for your account. ENCRYPTED SUPPORT LP makes that data available to others who can access the forum. You don’t have to provide this additional information, and you can erase it at any time.

ENCRYPTED SUPPORT LP stores your account data as long as your account remains open.

ENCRYPTED SUPPORT LP collects data about posts and other activity on the forum.

ENCRYPTED SUPPORT LP collects the content of your posts, plus data about bookmarks, likes, and links you follow in order to share that data with others, through the forum. If the forum is public, ENCRYPTED SUPPORT LP publishes your activity. If the forum is access-restricted, or access restrictions apply to the specific post, ENCRYPTED SUPPORT LP makes your activity available only to users permitted to see it.

ENCRYPTED SUPPORT LP also collects data about private messages that you send through the forum. ENCRYPTED SUPPORT LP makes private messages available to senders and their recipients, and also to forum administrators. Since the private message function has always been disabled by ENCRYPTED SUPPORT LP, you cannot write private messages through the forums.

ENCRYPTED SUPPORT LP stores your posts and other activity as long as your account remains open.

You can make choices about how data about you is used on the settings page for your account. When a forum uses access restrictions that vary by category, you can choose who will see your post by choosing the appropriate category.

You can see your account data at any time by visiting your account page on the forum. Your account page also lists your posts and other activity on the forum.

Where can I access data about me?

Your account activity page also includes a link to download all of your activity in standard comma-separated values [archive] format.

How can I change or erase data about me?

You can change your account data at any time by visiting the profile settings page for your account. The settings for a particular forum may also allow you to close your account, on the settings page for your account. Closing your account starts a process of erasing or anonymizing ENCRYPTED SUPPORT LP’s records of data you provided for your account. Forum administrators can also erase and anonymize accounts.

You are also able to edit, anonymize, or erase your posts. When you edit posts, ENCRYPTED SUPPORT LP will keep all versions of your posts. Forum administrators can view old versions of posts, and optionally make them visible to other forum visitors.

Does the forum make automated decisions based on data about me?

ENCRYPTED SUPPORT LP uses data about your posts and other activity on many forums to make automated decisions about whether your posts to the forums that ENCRYPTED SUPPORT LP hosts are spam. When the forum software decides that a post is likely spam, the forum refuses to accept the post.

If you think a post has been wrongly blocked or removed, contact an administrator of your forum. They can override the decision that a post was spam.

ENCRYPTED SUPPORT LP uses data about posts and activity to set trust levels automatically.

The forum may use data about your posts and activity to award you badges and calculate a trust level for your account. Your trust level may affect how you can participate in the forum, such as whether you can upload images, as well as give you access to moderation and management powers in the forum. Your trust level therefore reflects forum administrators’ confidence in you, and their willingness to delegate community management functions, like moderation.

If you think your trust level has been set incorrectly, contact an administrator of your forum. They can manually adjust the trust level of your account.

Wiki[edit]

You may:

  • Read all public wiki pages without registering an account.
  • Register for an account without providing an email address or real name.
  • In many cases even suggest modifications (edit) wiki pages. Those wiki pages closed to edits without account have been limited due to vandalism or high risk of vandalism.

"contributions" means content you add or changes you make to any of our Sites.

If you want to create a standard account, in most cases we require only a username and a password.

As per a mediawiki default feature, the wiki user settings allow to optionally choose your gender. It defaults to gender neutral. The user could change its gender setting but this is neither required nor desired. The user is recommended to leave this setting as is.

Your Public Contributions[edit]

Our Sites can be collaboratively developed by its users using the wiki software. Anyone with Internet access (and not otherwise restricted from doing so) may edit the publicly editable pages of these sites with or without logging in as a registered user. By doing this, editors create a published document, and a public record of every word added, subtracted, or changed. This is a public act, and editors are identified publicly as the author of such changes. All contributions made to our Sites, and all publicly available information about those contributions, are irrevocably licensed according to our Terms of Service.

Whatever you post on our Sites can be seen and used by everyone.

When you make a contribution to any of our Site, including on user or discussion pages, you are creating a permanent, public record of every piece of content added, removed, or altered by you. The page history will show:

  • when your contribution or deletion was made, as well as
  • your username (if you are signed in)

We may use your public contributions, either aggregated with the public contributions of others or individually, to create new features or data-related products for you or to learn more about how the Sites are used.

User contributions are aggregated according to their registration and login status. Data on user contributions, such as the times at which users edited and the number of edits they have made, are publicly available via user contributions lists, and in aggregated forms published by other users.

When you submit data in this manner it is associated with our website, not your personal account, and deleting your account does not delete this information.

Publicly Visible Information[edit]

Unless this Policy says otherwise, you should assume that information that you actively contribute to our Sites, including Personal Information, is publicly visible and can be found by search engines. Like most things on the Internet, anything you share may be copied and redistributed throughout the Internet by other people. Please do not contribute any information that you are uncomfortable making permanently public, like revealing your real name or location in your contributions.

You should be aware that specific data made public by you or aggregated data that is made public by us can be used by anyone for analysis and to infer further information, such as which country a user is from, political affiliation and gender.

Public Logs[edit]

If you would like an example you can also browse through some of the public logs for this wiki at Special:Log.

Page history[edit]

Removing text from a page does not permanently delete it. Anyone can look at a previous version of an procedure and see what was there. Even if a page is "deleted", a user entrusted with higher level of access may still see what was removed from public view.

Subscription to our newsletters[edit]

On the website of the ENCRYPTED SUPPORT LP, users are given the opportunity to subscribe to our enterprise's newsletter. The input mask used for this purpose determines what personal data are transmitted, as well as when the newsletter is ordered from the controller.

The ENCRYPTED SUPPORT LP informs its customers and business partners regularly by means of a newsletter about enterprise offers. The enterprise's newsletter may only be received by the data subject if (1) the data subject has a valid email address and (2) the data subject registers for the newsletter shipping. A confirmation email will be sent to the email address registered by a data subject for the first time for newsletter shipping, for legal reasons, in the double opt-in procedure. This confirmation email is used to prove whether the owner of the email address as the data subject is authorized to receive the newsletter.

During the registration for the newsletter, we might also store the IP address of the computer system assigned by the Internet service provider (ISP) and used by the data subject at the time of the registration. We will as well store the date and time of the registration. The collection of this data is necessary in order to understand the (possible) misuse of the email address of a data subject at a later date, and it therefore serves the aim of the legal protection of the controller.

The personal data collected as part of a registration for the newsletter will only be used to send our newsletter. In addition, subscribers to the newsletter may be informed by email, as long as this is necessary for the operation of the newsletter service or a registration in question, as this could be the case in the event of modifications to the newsletter offer, or in the event of a change in technical circumstances. There will be no transfer of personal data collected by the newsletter service to third parties.

Legal basis for the storage of account data is the:

  • General Data Protection Regulation (GDPR), §6, 1, (f), the legitimate interest of the data controller.
  • General Data Protection Regulation (GDPR), §6, 1, (a), the consent of the data subject

right to revoke consent

The subscription to our newsletter may be terminated by the data subject at any time.

The consent to the storage of personal data, which the data subject has given for shipping the newsletter, may be revoked at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

For the purpose of revocation of consent, a corresponding link is found in each newsletter. It is also possible to unsubscribe from the newsletter at any time directly on the website of the controller, or to communicate this to the controller in a different way.


Contact via website or electronic mail (email)[edit]

The website of the ENCRYPTED SUPPORT LP contains information that enables a quick electronic contact form to our enterprise, as well as direct communication with us, which also includes a general address of the so-called electronic mail (email address). If a data subject contacts the controller by email or via a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the data controller are stored for the purpose of processing or contacting the data subject.

Legal basis for the storage of account data is the:

  • General Data Protection Regulation (GDPR), §6, 1, (f), the legitimate interest of the data controller.
  • General Data Protection Regulation (GDPR), §6, 1, (a), the consent of the data subject.
  • General Data Protection Regulation (GDPR), §6, 1, (b), the performance of a contract.

Comments function[edit]

The ENCRYPTED SUPPORT LP offers users the possibility to leave individual comments on the website of the controller like on a blog. A blog is a web-based, publicly-accessible portal, through which one or more people called bloggers or web-bloggers may post articles or write down thoughts in so-called blogposts. Blogposts may usually be commented by third parties.

If a data subject leaves a comment on the website, the comments made by the data subject are also stored and published, as well as information on the date of the commentary and on the user's (pseudonym) chosen by the data subject. In addition, the IP address assigned by the Internet service provider (ISP) to the data subject might also be logged. This storage of the IP address takes place for security reasons, and in case the data subject violates the rights of third parties, or posts illegal content through a given comment. The storage of these personal data is, therefore, in the own interest of the data controller, so that he can exculpate in the event of an infringement. This collected personal data will not be passed to third parties, unless such a transfer is required by law or serves the aim of the defense of the data controller.

Subscription to comments[edit]

The comments made on the website or blog of the ENCRYPTED SUPPORT LP may be subscribed to by third parties. In particular, there is the possibility that a commenter subscribes to the comments following his comments on a particular page.

If a data subject decides to subscribe to the option, the controller will send an automatic confirmation email to check the double opt-in procedure as to whether the owner of the specified email address decided in favor of this option. The option to subscribe to comments may be terminated at any time.

Transfer Of Data[edit]

Some data may be passed on, under strict contractual and legal requirements, to external service providers for processing.

ENCRYPTED SUPPORT LP may transfer your personal data to other ENCRYPTED SUPPORT LP affiliates for the purpose of carrying out a business relationship/transaction with you or preserving our legitimate interests.

The European Commission has the power to determine whether a country outside the EU offers an adequate level of data protection, called an "adequacy decision" by the European Commission. We may transfer your data to third-party countries outside of EU, where there has not been an adequacy decision made by the European Commission.

ENCRYPTED SUPPORT LP will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and that no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Sharing Of Data[edit]

When do we share your information with others?

  • When we have asked and received your permission to share it.
    • We share your information for a particular purpose, if you agree.
  • For processing or providing products and services to you, but only if those entities receiving your information are contractually obligated to handle the data in ways that are approved by ENCRYPTED SUPPORT LP.
    • As hard as we may try, we can't do it all. So sometimes we use third-party service providers or contractors who help run or improve our Sites for you and other users. We give access to your Personal Information to these providers or contractors as needed to perform their services for us or to use their tools and services. We put requirements, such as data processing agreements, in place to help ensure that these service providers treat your information consistently with, and no less protective of your privacy than, the principles of this Privacy Policy.
  • When we believe it is necessary to prevent harm to you or someone else. We will only share your information in this way if we have a good faith belief that it is reasonably necessary to protect the rights, property or safety of you, our other users, ENCRYPTED SUPPORT LP or the public.
  • In case You Made It Public:
    • Any information you post publicly on our Sites is just that – public. For example, if you put your mailing address on your talk page, that is public, and not protected by this Privacy Policy. And if you edit without registering or logging into your account, your IP address may be seen publicly. Please think carefully about your desired level of anonymity before you disclose Personal Information on your user page or elsewhere.
    • This was also already mentioned earlier in chapters #Your Public Contributions, #Publicly Visible Information and #Public Logs.
  • See also #Disclosure Of Data below.
  • See also #Business Transfer below.

Business Transfer[edit]

You acknowledge that such transfers may occur and that any acquirer or successor of ENCRYPTED SUPPORT LP or its assets may continue to use your Personal Data as set forth in this Privacy Policy. You will be notified via email and/or a prominent notice on our Website of any change in ownership or resulting change in uses of your Personal Data, as well as any choices you may have regarding your Personal Data.

Disclosure Of Data[edit]

Disclosure for Law Enforcement[edit]

We follow the law whenever we receive requests about you from a government or related to a lawsuit. We'll notify you when we're asked to hand over your personal information in this way unless we're legally prohibited from doing so.

Under certain circumstances, ENCRYPTED SUPPORT LP may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

When we receive requests like this, we'll only release your personal information if we have a good faith belief that the law requires us to do so.

Nothing in this Privacy Policy is intended to limit any legal objections or defenses you may have to a third party's request (whether it be civil, criminal, or governmental) to disclose your information. We recommend seeking the advice of legal counsel immediately if such a request is made involving you.

Legal Requirements[edit]

ENCRYPTED SUPPORT LP may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of ENCRYPTED SUPPORT LP
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data[edit]

We are committed to protecting your personal information once we receive it, from unauthorized access, use, or disclosure. We implement physical, commercial and technical security measures. Despite our efforts, if we learn of a security breach, we'll notify you so that you can take appropriate protective steps.

The security of your data is important to us, but unfortunately, there's no such thing as completely secure data transmission or storage, so we can't guarantee that our security will not be breached (by technical measures or through violation of our policies and procedures).

Measures we take include for example access control procedures, network firewalls, physical security and varying levels of encryption.

We will never ask for your password by email (but may send you a temporary password via email if you have requested a password reset). If you ever receive an email that requests your password, please let us know by sending it to adrelanos@riseup.net, so we can investigate the source of the email.

Legal Basis for Data Collection and Processing[edit]

Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, when processing operations are necessary for the supply of goods or to provide any other service, the processing is based on Article 6(1) lit. b GDPR. The same applies to such processing operations which are necessary for carrying out pre-contractual measures, for example in the case of inquiries concerning our products or services. Is our company subject to a legal obligation by which processing of personal data is required, such as for the fulfillment of tax obligations, the processing is based on Art. 6(1) lit. c GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or of another natural person. This would be the case, for example, if a visitor were injured in our company and his name, age, health insurance data or other vital information would have to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6(1) lit. d GDPR. Finally, processing operations could be based on Article 6(1) lit. f GDPR. This legal basis is used for processing operations which are not covered by any of the abovementioned legal grounds, if processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. Such processing operations are particularly permissible because they have been specifically mentioned by the European legislator. He considered that a legitimate interest could be assumed if the data subject is a client of the controller (Recital 47 Sentence 2 GDPR).

The legitimate interests pursued by the controller or by a third party[edit]

ENCRYPTED SUPPORT LP uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To send administrative information to you, such as changes to our policies.
  • To arrange access to your account (if you chose to create an account) and provide you with related service.
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues
  • To optimize, so that it is quick and easy to use
  • To diagnose and debug technical errors
  • To defend the from abuse and technical attacks
  • To compile statistics on popularity
  • To compile statistics on the kinds of software and computers visitors use
  • To help you share your knowledge with the world and add new features to our Services.
  • Sending emails with news updates, surveys and communications about items we believe may be of interest to you.
    • To let you know about things that are happening with the ENCRYPTED SUPPORT LP, the Sites or the movement.
    • To alert you when there has been a change to an wiki article, forum post, comment or similar that you have decided to follow.
    • We will send these types of emails to you only with your consent. We do not sell, rent, or use your email address to advertise third-party products or services to you without your consent. You can manage what kinds of notifications you receive and how often you receive them by going to your Notifications Preferences.
  • Sending optional surveys and requesting feedback.
    • We will always tell you how we plan on using your answers and any personal information you provide, during an opportunity where we solicit your thoughts and/or feedback.
    • Your responses to our surveys and feedback requests are always optional. We will email these types of requests to you only with your consent. You can manage what kinds of notifications you receive and how often you receive them by going to your Notifications Preferences.

Data processed for contractual purposes[edit]

We collect and process your personal data if you purchase from us or supply us with certain products or services and we need your data for that purpose. Your personal data will be collected, stored, and if necessary passed on, in order to provide the contractual services. Failure to provide this information may result in being unable to fulfill the contract.

If we deliver goods to you we may pass your data on to select logistics companies for the purposes of completing the transaction.

Your payment details may be transmitted to the appropriate payment service provider, depending on the payment method you have selected. The payment service provider bears the responsibility for your payment data.

Data processed for legal reasons[edit]

We are subject to various legal obligations (e.g., commercial, compliance and tax laws). Processing of personal data may be necessary to fulfill tax and/or reporting obligations.

We do reserve the right to disclose personal information to authorities when we believe that doing so is reasonably necessary to comply with the law or law enforcement, to prevent fraud or abuse, or to protect our legal rights, property, or the safety of ENCRYPTED SUPPORT LP, its employees, users, or others.

Data processed due to legitimate interest[edit]

For example, we use identity, device, and location information to prevent fraud and abuse and to keep the Services secure. We may also send you promotional communications about our Services, subject to your right to control whether we do so.

We analyze how visitors interact with our sites so we can better understand better what elements of the site’s design are working well and which are not working well. This allows us to continuously improve and develop the quality of the online experience we offer to all our visitors.

If necessary, we process your data beyond the actual fulfillment of the contract for the protection of our legitimate interests or of third parties' legitimate interests.

Examples:

  • Consultation of and data exchange with credit bureaus for the determination of credit worthiness and default risks;
  • Review and optimization of needs analysis and direct customer approach procedures;
  • Advertising or market and opinion research, provided that you have not objected to the use of your data;
  • For asserting legal claims and defense in legal disputes;
  • Efficient central data processing within ENCRYPTED SUPPORT LP;
  • When ensuring IT security and IT operations;
  • As measures for business control and further development of services and products.

Data Retention[edit]

We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The criteria used to determine the period of storage of personal data is the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfillment of the contract or the initiation of a contract.

ENCRYPTED SUPPORT LP will also retain #Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Please remember that certain information, such as your #IP Addresses (if you edit while not logged in) may and any public contributions to our Sites are archived and displayed indefinitely by design; the transparency of the projects’ contribution and revision histories is critical to their efficacy and trustworthiness.

Routine erasure and blocking of personal data

The data controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject to.

If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.

Data protection for applications and the application procedures[edit]

The processing may also be carried out electronically. This is the case, in particular, if an applicant submits corresponding application documents by email or by means of a web form on the website to the controller. If the data controller concludes an employment contract with an applicant, the submitted data will be stored for the purpose of processing the employment relationship in compliance with legal requirements. If no employment contract is concluded with the applicant by the controller, the application documents shall be automatically erased two months after notification of the refusal decision, provided that no other legitimate interests of the controller are opposed to the erasure. Other legitimate interest in this relation is, e.g. a burden of proof in a procedure under the General Equal Treatment Act (AGG).

Legal basis for the storage of account data is the:

  • General Data Protection Regulation (GDPR), §6, 1, (f), the legitimate interest of the data controller.
  • General Data Protection Regulation (GDPR), §6, 1, (b), the performance of a contract.

Rights of the data subject[edit]

Right of confirmation[edit]

Each data subject shall have the right granted by the European legislator to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to avail himself of this right of confirmation, he or she may, at any time, contact any employee of the controller.

Right of access[edit]

Each data subject shall have the right granted by the European legislator to obtain from the controller free information about his or her personal data stored at any time and a copy of this information. Furthermore, the European directives and regulations grant the data subject access to the following information:

  • the purposes of the processing;
  • the categories of personal data concerned;
  • the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
  • where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
  • the existence of the right to request from the controller rectification or erasure of personal data, or restriction of processing of personal data concerning the data subject, or to object to such processing;
  • the existence of the right to lodge a complaint with a supervisory authority;
  • where the personal data are not collected from the data subject, any available information as to their source;
  • the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.

Furthermore, the data subject shall have a right to obtain information as to whether personal data are transferred to a third country or to an international organisation. Where this is the case, the data subject shall have the right to be informed of the appropriate safeguards relating to the transfer.

If a data subject wishes to avail himself of this right of access, he or she may, at any time, contact any employee of the controller.

Right to rectification[edit]

Each data subject shall have the right granted by the European legislator to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

If a data subject wishes to exercise this right to rectification, he or she may, at any time, contact any employee of the controller.

Right to erasure - Right to be forgotten[edit]

Each data subject shall have the right granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:

  • The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
  • The data subject withdraws consent to which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.
  • The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.
  • The personal data have been unlawfully processed.
  • The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
  • The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.

If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by the ENCRYPTED SUPPORT LP, he or she may, at any time, contact any employee of the controller. An employee of ENCRYPTED SUPPORT LP shall promptly ensure that the erasure request is complied with immediately.

Where the controller has made personal data public and is obliged pursuant to Article 17(1) to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers processing the personal data that the data subject has requested erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required. An employee of the ENCRYPTED SUPPORT LP will arrange the necessary measures in individual cases.

Right of restriction of processing[edit]

Each data subject shall have the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:

  • The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
  • The processing is unlawful and the data subject opposes the erasure of the personal data and requests instead the restriction of their use instead.
  • The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims.
  • The data subject has objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.

If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of the processing of personal data stored by the ENCRYPTED SUPPORT LP, he or she may at any time contact any employee of the controller. The employee of the ENCRYPTED SUPPORT LP will arrange the restriction of the processing.

Right to data portability[edit]

Each data subject shall have the right granted by the European legislator, to receive the personal data concerning him or her, which was provided to a controller, in a structured, commonly used and machine-readable format. He or she shall have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, as long as the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, in exercising his or her right to data portability pursuant to Article 20(1) of the GDPR, the data subject shall have the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.

In order to assert the right to data portability, the data subject may at any time contact any employee of the ENCRYPTED SUPPORT LP.

Right to object[edit]

Each data subject shall have the right granted by the European legislator to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her, which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions.

The ENCRYPTED SUPPORT LP shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims.

If the ENCRYPTED SUPPORT LP processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing. This applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to the ENCRYPTED SUPPORT LP to the processing for direct marketing purposes, the ENCRYPTED SUPPORT LP will no longer process the personal data for these purposes.

In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her by the ENCRYPTED SUPPORT LP for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

In order to exercise the right to object, the data subject may contact any employee of the ENCRYPTED SUPPORT LP. In addition, the data subject is free in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to use his or her right to object by automated means using technical specifications.

Right not to be subject to a decision based solely on automated processing, including profiling[edit]

Each data subject shall have the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her, or similarly significantly affects him or her, as long as the decision (1) is not is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) is not authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, or (3) is not based on the data subject's explicit consent.

If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) it is based on the data subject's explicit consent, the ENCRYPTED SUPPORT LP shall implement suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and contest the decision.

If the data subject wishes to exercise the rights concerning automated individual decision-making, he or she may, at any time, contact any employee of the ENCRYPTED SUPPORT LP.

Right to withdraw data processing consent[edit]

If you have given us consent to the processing of personal data for specific purposes, you shall have the right granted by the European legislator of revocation of this consent at any time.

If the data subject wishes to exercise the right to withdraw the consent, he or she may, at any time, contact any employee of the ENCRYPTED SUPPORT LP.

Right of notification obligation regarding rectification/erasure/restriction[edit]

Each data subject shall have the right granted by the European legislator that the data controller shall communicate any rectification or erasure of personal data or restriction of processing carried out in accordance with Article 16, Article 17(1) and Article 18 to each recipient to whom the personal data have been disclosed, unless this proves impossible or involves disproportionate effort. The controller shall inform the data subject about those recipients if the data subject requests it.

Right to lodge a complaint to a supervisory authority[edit]

Without prejudice to any other administrative or judicial remedy, every data subject shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence, place of work or place of the alleged infringement if the data subject considers that the processing of personal data relating to him or her infringes this Regulation.

The supervisory authority with which the complaint has been lodged shall inform the complainant on the progress and the outcome of the complaint including the possibility of a judicial remedy pursuant to Article 78 of the EU general data protection regulation.


Payment Processors[edit]

In case of objections to the privacy policy of any payment processors, avoid using the payment processor and use another payment processor accepted by us who's privacy policy you can agree with.

In case you cannot agree to any payment processor accepted by us, you cannot buy products or services from us.

You may contact us and let us know which payment processors are acceptable to you. We will then check if we can start allowing payments made to us through that payment processor, however no guarantees can be made that we will start accepting payments using the payment processor that you suggested.

If you make a payment, the payment data you provide will be supplied to the payment processor based on Art. 6 (1) (a) (Consent) and Art. 6 (1) (b) GDPR (Processing for contract purposes). You have the option to revoke your consent at any time with future effect. It does not affect the processing of data previously collected.

PayPal[edit]

Our website accepts payments via PayPal which is a third party payment processor. The provider of this service is PayPal (Europe) S.à.r.l & Cie, S.C.A. (22-24 Boulevard Royal, L-2449 Luxembourg.

PayPal has its own Privacy Policy [archive]. As a result, your personal information may be transferred to locations outside Europe. Please carefully review PayPal's privacy policy if you are considering to make any payments using PayPal and see if it is agreeable to you.

Bank Transfer[edit]

Our website accepts payments via bank transfer which are third parties.

These have their own privacy policy. As a result, your personal information may be transferred to locations outside Europe. Please carefully review the bank's privacy policy if you are considering to make any payments using bank transfer and see if it is agreeable to you.

when using digital assets[edit]

Payments made by bitcoin or other digital assets may be recorded on a public blockchain. Public blockchains are distributed ledgers, intended to immutably record transactions across wide networks of computer systems. Many blockchains are open to forensic analysis which can lead to deanonymization and the unintentional revelation of private financial information, especially when blockchain data is combined with other data.

Because blockchains are decentralized or third-party networks which are not controlled or operated by us or our affiliates, we are not able to erase, modify, or alter personal data from such networks.

As a result, your personal information may be transferred to locations outside Europe.


Children's Information[edit]

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Requirement and Non-Provision of Personal Data[edit]

We clarify that the provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual provisions (e.g. information on the contractual partner). Sometimes it may be necessary to conclude a contract that the data subject provides us with personal data, which must subsequently be processed by us. The data subject is, for example, obliged to provide us with personal data when our company signs a contract with him or her. The non-provision of the personal data would have the consequence that the contract with the data subject could not be concluded. Before personal data is provided by the data subject, the data subject must contact any employee. The employee clarifies to the data subject whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and the consequences of non-provision of the personal data.

Existence of automated decision-making[edit]

Do-Not-Track Disclosure[edit]

Some browsers have an optional "do not track" (DNT) feature. It lets you tell websites you visit that you do not want them to track your online activity. These features are not yet uniform across browsers. There is not yet a common understanding of how to interpret the DNT signal nor how to process it nor the tools to process it.

Consent[edit]

If you do not agree with this Privacy Policy, you may not use our Sites.

Changes To This Privacy Policy[edit]

We will also notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes.

Any changes to this Privacy Policy will apply to you and your data.

Your continued use of our Sites after this Privacy Policy becomes effective constitutes acceptance of this Privacy Policy on your part.

Credits[edit]


Contact Us[edit]

Software Downloads[edit]

Whonix software downloads include a hyperlink to a third party, namely sourceforge.net (Contact Information [archive]), which has its own Privacy Statement [archive] and Terms of Use [archive], which you are encouraged to read.

SourceForge Media, LLC dba Slashdot Media
PO Box 2452
La Jolla, CA 92038
United States