Free Support for Whonix™

™

Download

Windows Linux Mac VirtualBox KVM Qubes USB ISO (coming soon) More options Source Code

About

Overview Features Whonix vs VPNs Why Open Source? Project Activities Contributors Mission & Vision

Docs

Documentation FAQ Troubleshooting

Community

Forums Contribute

Support

Free Plus Premium Contact

Tools Upload file Special pages Recent changes Print Version Page meta What links here Related changes Page information

Page Read Edit History Move Protection Unwatch Watch Delete Purge

User Preferences Watchlist Contributions Logout Create account Login

Donate

• About
• Documentation
• FAQ
• Advanced Documentation
• Support

There are 3 support options available. You are on the "Free Support" page. Choose below ↓

• Free Support
• Plus Support
• Premium Support

Whonix has many users and a long tradition. Therefore many questions have already been asked and answered. There area a lot of free resources offered (see below) to solve your problems. If not consider Plus or Premium support.

Computer Security

• General questions about computer security can be discussed at Information Security Stack Exchange.

General Whonix

• Documentation.
• When Tor Browser Downloader is failing, refer to the Whonix User Forums. Since many users are affected when it breaks, there is probably already an existing topic and documented solution.

General Linux

• Linux/Debian related questions are welcome on Unix and Linux Stack Exchange.
  • Add the whonix tag , which will alert Whonix developers and followers.

Tor

For general questions about about Tor configuration, specs, and technical issues.

• Documentation Main Page
• Official Resources
• Wiki
• FAQs
• Tor-stable Manual
• Bridges
• Bug Tracker

For general Tor questions not directly related (unspecific to Whonix) like "What are end-to-end correlation attacks?", use:

• Tor Stack Exchange
• Tor Project Forum
• IRC (Webchat)

For Tor-on-host questions unrelated to Whonix such as "How do I configure bridges?", see:

• Tor forums
• Tor Stack Exchange
• tor-talk mailing list
• IRC / Webchat
• e-mail: help@rt.torproject.org
• Tor Project contact page

For Whonix-specific Tor questions, see:

• Tor Stack Exchange. Add the whonix tag, which will alert Whonix developers and followers.
• For Whonix-specific questions that are unsuitable for the stackexchange Q/A format, use the Whonix User Forums.

Qubes OS

• Documentation
• Enhancements and community bug tracker - Github qubes-issues.
• Various daily questions and/or problems - Google Groups qubes-users.
  • HCL reports.
  • Installation problems.
  • Hardware compatibility problems.
  • General, how do I...?
• Mailing lists and other Help and Support resources.
• Also see: What to post in this Qubes-Whonix^™ forum and what not.

Additional Support Resources

For additional support resources, please press on Expand on the right.

VirtualBox

For general questions on VirtualBox configuration, settings, and troubleshooting.

• User Manual.
• Forums.
• Troubleshooting.
• Bug Tracker.

KVM

General questions on using KVM.

• Features.
• Howto's ...
• QEMU Documentation.
• FAQ.

Debian

Support resources ranging from beginners questions to Debian development.

• Support Main Page.
• Documentation.
• Wiki - Howto's, guides, tips....
• Forums.
• Mailing Lists.
• Bug Tracker.

OpenVPN

Any questions related to OpenVPN setup, configuration and technical issues.

• Community Wiki.
• Support Forum.
• Search Engine.
• Bug Tracker.

Whonix Forums

Whonix User Help Forums

Usage instructions:

• Whonix Policy of Whonix Website and Whonix Chat
• Limitations on Free Speech on Whonix Website ‎and Whonix Chat
• Self Support First Policy applies.
• If an anonymous email address is needed for signing up at Whonix User Help Forums then click here.
• Posting Links for New Users
• Uploading Images for Support

Whonix Forum Best Practices:

• Avoid Oneboxing for Anchored Links
• Before Creating a New Thread
• Bumping Old Threads
• Clean Mediawiki Links
• Clickable Quotes
• Editing Best Practices
• FAQ
• Forum Feature Requests
• See Also

Other Resources

• Help others by subscribing to Whonix support channels.
• Premium Support.

Safety Advice

Warning: Be careful what you say, especially in public places that are archived!

What is said may reveal personal information such as:

• Location / IP Address.
• Personality.
• Skills, Aims, Goals.
• Personal Details.
• ...

To keep the IP address hidden, visit these websites anonymously over Tor, using either the Whonix-Workstation^™ or Tor Browser from The Tor Project. To delink questions from an existing email or OpenID, it is advisable to create a separate email address, OpenID, and user name/s just for this purpose.

Be careful with the advice received from public places. Always get a second opinion and do not run commands or perform steps which you do not understand. Never post any custom code or output that pertains to your system or onion service specifically.

General Advice

Tip: Avoid using new or unconventional terminology where possible to prevent confusion. For instance, refer to "Debian testing repository" as is, rather than renaming it to "Debian test repository".

Tip: Be careful not to confuse Tor with Tor Browser in discussions, as this can lead to misunderstandings. Remember, the correct term is Tor, not TOR.

It is highly recommended to read the following links:

• How to Ask Smart Questions
• How to Report Bugs Effectively
• The XY Problem

Self Support First Policy

The Whonix team is promoting the "Self Support First Policy". It is a policy, usually employed by small open source teams with limited resources. It means utilizing all of your options from public sources first, then search engines, already existing content and answers, then sources inside the forum and only then consider reaching out in the forum and through direct support.

Details on Self Support First Policy

Visit Self Support First Policy for a full explanation of this policy. Selected Details:

1. Self support is often easier and more effective than suspected. It saves the user time and helps the developer team concentrate on improving the product
2. Please Use Search Engines And See Documentation First and read the FAQ. Most questions have already been answered.
3. Use the Whonix internal search engine and external search engines like DuckDuckGo and Startpage which the additional keyword "Whonix".
4. Search the Whonix User Forums and issue tracker for the problem.
5. If possible, search for a solution without the Whonix-specific part of the question, as it may have been answered in mainstream Linux fora.
6. Check if the problem can be replicated in vanilla operating system environments like Debian bookworm, Xfce.
7. See General Advice.
8. See documentation introduction, user expectations, footnotes and references.

Footnotes

Whonix The most watertight privacy operating system in the world.

Dark mode

Follow us on social media

FREE  ·  PLUS  ·  PREMIUM Support

At Whonix we value freedom and trust, supporting Open Source and Freedom Software

By using this website, you acknowledge you have read, understood, and agree to be bound by these these agreements: Terms of Service, Privacy Policy, Cookie Policy, E-Sign Consent, DMCA, Imprint 2012-2023 ENCRYPTED SUPPORT LP

Your support makes
all the difference!

We believe security software like Whonix needs to remain open source and independent. Would you help sustain and grow the project? Learn more about our 11 year success story and maybe DONATE!