Utilize Search Engines and Documentation
Unless purchasing Professional Support, please do not ask very basic questions like:
- How do I update Whonix ™?
- How is Whonix ™ run on Windows?
- How does VirtualBox work?
- How do I do X on operating system Y?
First consider whether someone else has likely raised the exact same question or issue. Experience has shown that most topics have already been discussed within the Whonix ™ community and often been documented.
Existing resources should be consulted for several reasons:
- Whonix ™ is a technological means to anonymity, but staying safe necessitates complete behavioral change; it is a complex problem without an easy solution. The more you know, the safer you can be.
- Available Documentation can provide answers to some of these questions.
- Documentation answers are generally of higher quality than information posted in a casual setting (like forums).
- Some questions/topics are generic in nature and out of scope for Whonix ™ -- in these cases the questioner must acquire a basic prerequisite knowledge of computing elsewhere before attempting further procedures.
- The Free Support Principle Rationale and Support Request Policy Rationale apply.
Developers have made significant efforts to configure safe defaults, but operational security (opsec) is not realized by merely using a suitable platform. Staying safe requires a change of mindset and necessary skills are normally developed via trial and effort, experimentation, and general education.
Computing security and anonymity are complex subjects, which means it is improbable that volunteers can assist with every step of the journey and learning curve. Or course advanced questions about Whonix ™ are welcomed, particularly for undocumented use cases. 
- Time permitting and when developers have sufficient interest.
This is a wiki. Want to improve this page? Help is welcome and volunteer contributions are happily considered! Read, understand and agree to Conditions for Contributions to Whonix ™, then Edit! Edits are held for moderation. Policy of Whonix Website and Whonix Chat and Policy On Nonfreedom Software applies.
Copyright (C) 2012 - 2021 ENCRYPTED SUPPORT LP. Whonix ™ is a trademark. Whonix ™ is a licensee [archive] of the Open Invention Network [archive]. Unless otherwise noted, the content of this page is copyrighted and licensed under the same Freedom Software license as Whonix ™ itself. (Why?)
The personal opinions of moderators or contributors to the Whonix ™ project do not represent the project as a whole.