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Whonix ™ in VirtualBox - Troubleshooting - Whonix ™ does not Start?

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VERR_SSM_FIELD_NOT_CONSECUTIVE[edit]

If the "Failed to load unit 'PATM' (VERR_SSM_FIELD_NOT_CONSECUTIVE)." error appears, VT-x must be enabled in BIOS settings, see instructions.

VT-x is disabled in BIOS[edit]

If the following error message appears.

Failed to open a session for the virtual machine {{gateway_product_name}}.

VT-x is disabled in the BIOS.
(VERR_VMX_MSR_VMXON_DISABLED).

Or.

AMD-V is disabled in the BIOS (or by the host OS).
(VERR_SVM_DISABLED).

Then enable VT-x in BIOS settings.

Enable VT-x in BIOS[edit]

Go to your BIOS settings. For basic instructions, see: https://www.wikihow.com/Change-Computer-BIOS-Settings [archive]

Then enable VT-x. This is sometimes also called AMD-V, virtualization, SVM or MIT perhaps under Advanced Core settings.

Error In supR3HardenedWinReSpawn[edit]

VirtualBox supR3HardenedWinReSpawn.png
Do not update whilst the VMs are running, otherwise VirtualBox must be reinstalled.

INCONSISTENCY BETWEEN GRAIN TABLE AND BACKUP GRAIN TABLE[edit]

If this error appears, sometimes it helps to:

  1. Try and convert the vmdk to vdi.
  2. Remove the old vmdk from the VM.
  3. Attach the new vdi.

VMMR0InitVM: Revision mismatch[edit]

debian kernel: VMMR0InitVM: Revision mismatch, r3=132055 r0=130347

This happens when upgrading VirtualBox on the host while existing VMs are still running. The solution is to shut down and restart all VMs.

E_INVALIDARG (0x80070057)[edit]

Could be a low disk space issue.

Try search engines.

Import Whonix ™ Images[edit]

Using the VirtualBox GUI to import Whonix ™ images should work well in most cases. If not, follow the steps below.

1. Check if there is enough free disk space.

2. Refer to the Whonix ™ Install Screenshots and/or Video Tutorials.

3. Delete any half-imported or otherwise broken virtual machine images.

4. Use the VBoxManage command line tool and copy the output.

VBoxManage unregistervm "Whonix-Gateway" --delete

VBoxManage unregistervm "Whonix-Workstation" --delete

5. Navigate to the folder where Whonix ™ was downloaded and import Whonix-Gateway ™ and Whonix-Workstation ™ by using the VBoxManage command line tool.

VBoxManage import Whonix-Gateway.ova

VBoxManage import Whonix-Workstation.ova

6. Clean (anonymize) the output.

Remove operating system user name or any problematic paths.

7. Contact lead Whonix ™ developer Patrick Schleizer and send the output.

Non-functional Shared Clipboard and Drag and Drop[edit]

If the shared clipboard and drag’n’drop to/from host is non-functional, this can relate to the version of guest additions installed in Whonix and/or the version of VirtualBox running on the host. [1]

To ensure the latest version of guest additions is installed in Whonix, in both Whonix-Gateway ™ and Whonix-Workstation ™ run.

sudo apt-get update && sudo apt-get upgrade

Also, at the time of writing VirtualBox v6.1.2 or higher is necessary for a functional clipboard:

  1. Install VirtualBox v6.1.2 or higher on the host.
  2. Confirm the shared clipboard and drag and drop options are checked in the VirtualBox GUI on the host:

SettingsGeneralAdvanced tab'Check' shared clipboard and drag and drop

It might still not work. See VirtualBox Guest Additions Bugs Reporting.

upstream bug report: https://www.virtualbox.org/ticket/19336 [archive]

VirtualBox Screen Resolution Bug[edit]

Affected by Screen Resolution Bug.

If the display presents like the image on the right-hand side, then you are affected by a screen resolution bug which only occurs in VirtualBox. To correct the resolution, apply try the following workarounds.

VirtualBox Virtual Screen Menu Workaround

  1. Power off the VM.
  2. Restart the VM.
  3. Maximize the VM window after start of the VM as soon as possible.
  4. VirtualBox VM WindowViewVirtual Screen 1Choose any, resize to another resolution
  5. VirtualBox VM WindowViewAuto-resize Guest Display
Normal.

Desktop Resolution Settings Workaround

If above does not work, another option is the following. Inside the virtual machine:

XFCE Start MenuSettingsDisplayResolution:Choose a higher resolution resolutionApply

VirtualBox VMSVGA Graphics Controller Setting Workaround

If above still does not work, another option is the following.

Inside the virtual machine [2]:

Install xserver-xorg-video-vmware.

1. Update the package lists.

sudo apt-get update

2. Upgrade the system.

sudo apt-get dist-upgrade

3. Install the xserver-xorg-video-vmware package.

sudo apt-get install xserver-xorg-video-vmware

The procedure of installing xserver-xorg-video-vmware complete.

On the host:

  1. Power off the VM.
  2. VirtualBoxclick a VMSettingsDisplayGraphics ControllerVMSVGAOK
  3. VirtualBoxclick a VMSettingsDisplayGraphics Controllerincrease slider for Video Memory to 128OK (This is already the case in newer Whonix ™ versions.)
  4. Restart the VM.
  5. Maximize the VM window after start of the VM as soon as possible.
  6. If necessary, try again one of above workarounds.

VirtualBox Guest Additions Bugs Reporting

It might still not work. See VirtualBox Guest Additions Bugs Reporting.

Black Screen[edit]

Possible Solutions:

Upgrade VirtualBox[edit]

At time of writing this chapter, Whonix ™ XFCE version 15.0.0.9.4 was build for VirtualBox version 6.1.4. This version number might be outdated by now. Higher VirtualBox versions are probably OK. Lower VirtualBox such as 5.0 are discouraged and reported to cause black screen issues.

Change VirtualBox Virtual Graphics Controller Settings[edit]

  1. Power off the VM.
  2. VirtualBoxclick a VMSettingsDisplayGraphics ControllerVMSVGAOK (Or try other settings there.) [3]
  3. VirtualBoxclick a VMSettingsDisplayGraphics Controllerincrease slider for Video Memory to 128OK (This is already the case in newer Whonix ™ versions.)
  4. Restart the VM.

nomodeset kernel parameter[edit]

Try to boot with nomodeset kernel parameter. If that works, please report this in forums and then make that change permanent. [4]

Virtual Console[edit]

Can you switch to a virtual console? That might help with debugging.

Submit A Bug Report[edit]

When reporting an issue in the Whonix ™ forums [archive]], please add the exact steps which lead to this issue and include as much as possible information as asked below.

  • Will the problem resolve if you run Whonix-Gateway ™ without starting Whonix-Workstation ™?
  • Which Whonix ™ version did you download from where?
  • Do both, Whonix-Gateway ™ and Whonix-Workstation ™ have this issue?
  • Did you only download, import Whonix ™ VMs and start Whonix ™?
  • Or did you start Whonix ™, use Whonix ™, install more software or similar and only then black screen issues started?
  • Did you previously use older versions of Whonix ™ that worked for you?
  • What is your host operating system and version?
  • What is VirtualBox version?
  • Can you switch to a virtual console? That might help with debugging.
  • How much RAM has your host?

You could also report a bug against upstream VirtualBox [archive], VirtualBox bugtracker [archive] / VirtualBox forums [archive], but it needs to be a good bug report. Otherwise the report will not lead to a solution. See instruction for good VirtualBox upstream bug reports.

Other Reasons[edit]

Before seeking advice in the forums, please first read the VirtualBox page. It contains instructions on how to properly download and verify the Whonix ™ virtual machine images. There is also help available in the form of screenshots and video instructions.

If none of these steps work, please visit the Whonix ™ User Help Forum [archive] for further advice.

Footnotes[edit]

  1. http://forums.whonix.org/t/whonix-15-shared-clipboard-and-dragndrop-not-working/7723 [archive]
  2. VirtualBox VMSVGA graphics controller is based on the VMware graphics controller.
  3. VBoxManage modifyvm Whonix-Gateway-XFCE --graphicscontroller vmsvga
    VBoxManage modifyvm Whonix-Gateway-XFCE --graphicscontroller vboxvga
    VBoxManage modifyvm Whonix-Gateway-XFCE --graphicscontroller vboxsvga
  4. http://forums.whonix.org/t/whonix-cli-15-0-0-9-4-gateway-shows-a-black-screen/9174/2 [archive]


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